The industry trend toward open-concept bathrooms and partial shower enclosures highlights a growing disconnect between cost-saving design and guest comfort, raising questions about the long-term impact on brand loyalty and satisfaction.
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Payroll as a Percent of Revenue? That’s Cute.
A new industry white paper underscores a structural shift in hotel labor, with permanently elevated wages, persistent turnover, and operating models moving from payroll ratios to cost per occupied room.
Expedia is at it again, layoffs that is
Expedia is opening 2026 with another round of layoffs, signaling a continued shift toward consolidation, automation, and leaner operations even as labor shortages persist across the hotel sector.
The Hotel Geeks’ Nirvana
Heading to HITEC and HSMAI’s Commercial Strategy Conference this week for a deep dive into hotel tech, AI, and commercial trends, recap coming with all the useful and eyebrow-raising takeaways.
